Reinsurance Claims Operations Officer

Reinsurance Claims Operations Officer

Ageas

Brussels, Belgium

Your function

Ageas Re Operations & Projects team is dedicated to overseeing all day-to-day operational aspects of reinsurance, ensuring accurate technical and financial record keeping for both internal and external reinsurance agreements, with a focus on delivering exceptional claims service and maintaining strong client relationships.

Your main responsibilities will be:

• Manage and oversee the handling of reinsurance treaty claims, ensuring timely and accurate processing, evaluation, and settlement, both inwards (assumed reinsurance) and outwards (retrocession);
• Provide expert advice on claims matters, including interpretation of reinsurance treaty terms and conditions;
• Work closely with underwriters, actuaries, brokers and clients to develop claims strategies that align with business objectives;
• Conduct thorough analysis of large and complex claims to identify trends, issues, and opportunities for improvement;
• Foster strong relationships with clients and brokers, ensuring a high level of service and satisfaction;
• Contribute to the development of best practices and procedures and implementation of claims management including the production of regular and comprehensive claims reports.

Your profile

• Bachelor's or Master's degree in Finance, Insurance, Law, or equivalent;
• At least 5 years of experience in property and/or casualty treaty claims management within a reinsurance or insurance environment;
• Strong knowledge of reinsurance concepts and market practices;
• Excellent analytical and decision-making skills;
• Proficient in data analysis and reporting tools;
• Exceptional communication and interpersonal skills, capable of building positive relationships at all levels.

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