Business Intelligence Consultant

Business Intelligence Consultant

SWIFT

Brussels, Belgium

We are seeking a skilled and motivated Business Intelligence (BI) Consultant to join our Professional Services team in Europe. In this role, you will be responsible for delivering consultancy assignments around Swift’s Business Intelligence Product Portfolio. You will support clients through onboarding, training and providing ongoing data insights to meet customer needs. Additionally, you will assist in identifying and developing new business intelligence services to help our customers get the most value from their data.

What to expect

In this role you will:

• Lead client onboarding sessions, ensuring smooth adoption of Swift’s Business Intelligence Products
• Deploy BI products requiring onsite installation at clients' premises, including international travel
• Provide hands-on training to help clients effectively use BI tools and dashboards
• Address client queries and provide mentorship on standard processes to improve the value of their data
• Troubleshoot any issues with the BI tools and offer proactive solutions to improve performance
• Work with clients to understand their data needs and deliver insights and reports using Swift’s BI tools
• Support client projects by gathering requirements and implementing BI solutions that align with their business goals
• Collaborate with internal teams to find opportunities for new BI data services based on client feedback and market trends
• Assist in the development of new BI offerings that address emerging client needs and industry changes

What will make you successful?

We are seeking professionals with:

• Bachelor's Degree in Computer Science, Data Science, Business Engineering, or a related field
• 2-5 years of experience in Business Intelligence (BI), Data Analysis
• Outstanding analytical skills combined with a strong attention to detail
• Strong communication skills to liaise effectively with clients and internal teams
• Proficiency in BI tools and data visualization software
• Ability to troubleshoot and provide proactive solutions
• Ambitious approach with a drive to compete and succeed

Preferred qualifications:

• Experience working in a global or international context
• Experience in Consultancies
• Familiarity with advanced data analysis techniques and tools
• Ability to successfully implement complex BI solutions
• Certifications in relevant BI or data science fields
• Proven experience in delivering training or providing client support
• Experience in developing and improving BI services

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