People Experience Specialist

Baker McKenzie

Brussels, Belgium

The Role

As a People Experience Specialist, you will support the Talent Manager in enhancing the overall employee experience by focusing on people-centric initiatives and delivering premium HR services.

Your role is pivotal in fostering a positive work environment, ensuring employee satisfaction, and driving engagement through innovative HR practices.

Main responsibilities

Operational Support

Lawyer Collaboration: Work closely with Practice Groups lawyers in Brussels on all lawyer-related matters, ensuring their needs are met and supported;
Mobility Program Coordination: Oversee the mobility program placements both to and from the Brussels office, including the receiving and sending of secondees to and from clients, while liaising with key stakeholders to ensure smooth transitions;
Onboarding and Offboarding: Manage the new joiner and leaver process for employees and lawyers, conducting new joiner meetings and exit interviews to ensure a seamless experience;
Performance and Compensation Management: Coordinate the mid-year and annual performance process, as well as the compensation and bonus review, ensuring these processes run smoothly and effectively;
Documentation and Reporting: Produce relevant paperwork, letters, contracts, and reports for all HR-related matters, maintaining accuracy and compliance;
Project Leadership: Lead or assist with ad hoc project work covering areas such as retention, performance, and talent management, focusing on enhancing the people experience;
Process Improvement: Maintain an overview of all HR processes, prioritizing areas for improvement and ensuring successful implementation to enhance the overall employee lifecycle;
Advisory: Provide comprehensive HR advice to lawyers on all people-related matters, including performance and capability, training programs, absence management, and flexible working applications. As well as back up to the HR officer supporting staff in people matters and payroll.

Travel requirements: None
You will report to: Talent Manager, Brussels
Your direct reports, if any: None

Key relationships

All employees in the Brussels office;
Colleagues in the People function globally.

Technical skills, qualifications and experience

Bachelor's degree;
Previous HR experience is essential;
Experience within the legal sector or other professional services firms is a must;
Strong understanding of and key interest in the people experience lifecycle;
Expertise in people experience and data analytics, with a strong affinity for a data-driven approach;
Excellent verbal, written, and interpersonal skills;
Experience in payroll administration matters;
Working knowledge and understanding of employment law, policies, and procedures;
Ability to identify appropriate actions to resolve issues using well-defined policies and procedures, with guidance from the Talent Manager;
Ability to plan, schedule, and arrange own activities to accomplish objectives;
Ability to build rapport and develop relationships at all levels;
Strong drive, delivery focus, and attention to detail;
Collaborative approach, effectively working with others to achieve success.

Personal qualities

These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location.

Know how

Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner;
Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences;
Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis.

Dedication

Driven by a strong personal sense of integrity and upholds exemplary quality standards;
Prepares thoroughly, takes responsibility, uses initiative and is self reliant to ensure work progresses to the fullest extent possible;
Hardworking and diligent with a keen understanding of client demands;
Demonstrates composure when dealing with difficult situations.

Personal Impact

Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks;
Leverages direct reports to facilitate increased collaboration across the organization;
Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale;
Creates a positive impression at all times; develops relationships through collaboration and reciprocity;
Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise;
Invests in, nurtures, and builds a network of productive relationships.

Humanity

Respectful to others, regardless of their position, and earns the respect of others by being transparent;
Has care and concern for others and a genuine interest in others as people;
Treats delicate or confidential issues with grace and discretion.

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