Sales Manager

Radisson Hotel Group

Leuven, Belgium

Description:

Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

As Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Key Responsibilities of the Sales Manager:

Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised;
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution;
Delivers on plans and objectives where sales initiatives & hotel targets are achieved;
Supervises the sales team fostering a culture of growth, development and performance within the department;
Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained;
Builds and maintains effective working relationships with all key stakeholders;
Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance;
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Sales Manager:

Experience in sales;
Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style;
Commitment to delivering exceptional guest service with a passion for the hospitality industry;
Ability to find creative solutions with proven problem-solving capabilities offering support where required;
Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
Experience of working with IT systems on various platforms;
Strong communication skills.

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