Sales Operations Associate

AppTweak

Brussels, Belgium

About the role

We are looking for a passionate and experienced Sales Operations Associate to join our second-stage rocket ship!

You'll be part of our young, dynamic finance team of four at a rapidly growing company! You'll take charge of new client onboarding, managing internal databases, ensuring accurate billing, maintaining client records, and supporting the Deal Desk Manager. Join us and be a key player in our journey to success with the opportunity to grow your career as the company expands!

You’ll report to the Deal Desk Manager and CFO.

If you have what it takes to help us grow, we’d love to hear from you!

What you will do

Client Onboarding:

Welcome New Clients: Be the friendly face that guides our top clients in the app and gaming industry through their onboarding process. Make sure all their documentation and agreements are perfectly in place;
Account Setup: Become the master of our internal DB, creating and managing client accounts with ease.

Billing Accuracy:

Ensure Perfect Billing: Keep a sharp eye on consulting service hours to ensure accurate billing;
Resolve Discrepancies: Dive into the details to identify and fix any billing issues, ensuring everything runs smoothly.

Data Management:

Maintain Accurate Records: Keep client usage and billing records up-to-date and accurate;
System Updates: Regularly update and audit our internal systems to ensure everything is in top shape.

Support for Manager:

Assist the Deal Desk Manager: Support with contracts, invoices, and client communications, becoming an invaluable and crucial part of the team.

Job requirements

Must-have:

Proficient in both written and spoken English;
Master’s degree in Business Administration, Finance, Accounting, or a related field;
Experience:
- 0-2 years of experience in a similar role, preferably in sales operations, finance, or customer service;
- Experience with client or customer support.
Skills:
- Analytical, Communication, Organizational, Problem-Solving, Customer Service Orientation, Adaptability.

Nice-to-have:

Familiarity in CRM software, such as HubSpot;
Familiarity with billing and subscription management tools;
Experience with document management and e-signature tools;
Strong skills in Microsoft Office Suite, particularly Excel for data analysis;
Experience with financial reconciliation and understanding of MRR (Monthly Recurring Revenue) metrics.

Please note you will need a European valid visa/work permit to be eligible for the role.

Apply Now

Don't forget to mention BrusselsJobs when applying.

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