Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.
Essential: requirements determination using structured techniques for documentation, analysis; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs. needs; classifyingprioritizing requirements; requirements change management and traceability; building relationships and working collaboratively; effective verbal/ written communication.