As a Customer Journey Expert (CJE) for Business Lending, you are responsible to ensure an efficient and customer-oriented value proposition, including products and services, and to harmonize between Belgium and the Netherlands taking all requirements and hazards into consideration.
You will cover several customer segments from self-employed to mid-corporates.
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challengesin a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.