Business Solutions Manager - Europe

Business Solutions Manager - Europe

Levi Strauss & Co.

Zaventem, Belgium

JOB DESCRIPTION

We are looking for a Business Solutions Manager - Europe (BSM) to be part of the Global Direct to Consumer (DTC) team and contribute to the success of our global projects, reporting to the Global Retail Capabilities Manager. The DTC team is focused on delivering excellent experience for consumers and empowering our store associates through technology. You will have the twin task of delivering new capabilities to our DTC channels and managing improvement. The main project will be the implementation of our new POS system across Europe.

Responsibilities:

  • Manage the POS project life cycles from project kickoff through processes documentation, development, deployment and User Acceptance Testing;
  • Manage deployment planning with the input of local teams and ensure deadlines and budgets are respected. Coordinate across stores in the different European countries;
  • Collaborate with Global partners, share the European input and escalate blocking points when needed;
  • Support the regional and market leads in developing roadmaps of both GRC and Omni projects;
  • Partner with DTC Business Leads and IT Business Analysts to determine requirements and KPIs for projects;
  • Lead UAT and support train the trainer events;
  • Partner with IT operations to manage defects/enhancements/project backlog items;
  • Partner with IT teams to create roadmaps and business cases for future enhancements;
  • Promote capability in the region and identify risks and mitigation strategies;
  • Concurrently manage several projects across a global landscape;
  • Drive projects autonomously.

Requirements:

  • Bachelor’s degree or equivalent industry experience in similar roles;
  • Minimum 5 years of experience in retail operations management or technology consulting, and ideally 2 additional years of experience in a store environment;
  • Excellent knowledge of store P&L’s and understanding of retail processes;
  • Fluent in English, written and spoken, additional European language is a very strong asset;
  • Expertise in IT tools and systems, Excel and PowerPoint skills;
  • Experience in leading transformational projects;
  • Interested and experienced in problem-solving and analysis;
  • Ability to work both in a management capacity, and in a detailed, hands-on capacity;
  • Experience with business case modeling and financial benefits tracking;
  • Passion to achieve results with a team-oriented approach.

Travel: 30 - 40%

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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