Digital Transformation Manager

Digital Transformation Manager

AB Inbev

Leuven, Belgium

PURPOSE OF ROLE

We are looking for an experienced, technical project manager to help us elevating our B2B e-Commerce platforms to the next level. Strong technical knowledge of Salesforce Cloudcraze and Salesforce Ecosystem will help you to succeed in this role.

As part of this role, you will…

  • Deliver e-Commerce projects end to end from design to implementation;
  • Drive capabilities of AB InBev’s B2B e-Commerce platform through expertise, benchmarking and ideation;
  • Responsible for resource planning and resource coordination including third party suppliers;
  • Manage internal stakeholders from Commercial and Solutions functions;
  • Perform detailed project planning and manage project execution according to plan & within defined budget;
  • Align & liaise with global counterparts to ensure solutions are deployed in most standard way.

KEY TASKS AND ACCOUNTABILITIES

  • You will lead, provide guidance on application and integration development, working closely with functional specialists to develop creative business solutions for B2B e-Commerce platform, driving growth of our iconic brands;
  • Capture and analyze business requirements and formulate implementation plans;
  • Deliver top tier e-Commerce projects from design to implementation, providing an outstanding customer experience and making a difference to our business;
  • Demonstrate creative approach for prototyping of new solutions;
  • Drive conversations with our business stakeholders and external implementation partners armed with best practices;
  • Review and correcting project direction, approach and keep programs on track and solutions maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution;
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party vendors;
  • Identify business KPIs to link to every project;
  • Organize functional & technical design sessions to improve the internal knowledge of the teams;
  • Geographical scope: Zone Europe.

BUSINESS ENVIRONMENT

Key dimensions:

  • Countries supported: European scope, focus on Belgium, Netherlands and France.

Key contacts:

  • Zone & Country Commercial users, managers & directors;
  • Zone & Global Solutions managers & directors;
  • Procurement organization;
  • Salesforce.com partners (account manager, product manager, etc.);
  • Representatives of 3rd party implementation partner (IT suppliers, etc.);
  • Project stakeholders - Steerco.

About the candidate:

QUALIFICATIONS, EXPERIENCE, SKILLS

Level of educational attainment required:

  • Engineering/Technical University degree Level or similar.

Professional qualifications and accreditations/memberships required:

  • Previous work experience required;
  • IT implementation expertise (>2 years);
  • Experience in working on outsourcing models (>2 year);
  • Project management roles (>2 years) – Proven record of handling multiple projects at the same time;
  • Solution expertise within commercial domain (>2 years);
  • Financial and planning experience;
  • Cost benefit analysis;
  • Experience in vendor management;
  • Used to customer-centric way of working.

Language skills required:

  • Fluent in English;
  • Additional language proficiency in Dutch/Flemish or French is an advantage.

IT skills required:

  • Strong IT background required;
  • Experience with business/solution analysis and customization/programming;
  • Development experience in Apex, VisualForce, Lightning Components, Force.com or Java/J2EE is an advantage;
  • Strong knowledge of Salesforce architecture and knowledge of Salesforce ecosystem such as B2B Commerce or Community platforms;
  • Salesforce certifications are required;
  • Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader;
  • Experience in e-Commerce platforms is required, experience in Cloudcraze is of advantage;
  • SAP knowledge is an advantage;
  • Knowledge of key integration concepts (interface & UML diagrams, API creation, best practices).

COMPETENCIES

Behavioural Competencies:

  • Strong communication skills;
  • Ambassador of the companies principles and culture;
  • Strong organization skills; adheres to deadlines;
  • Good business sense;
  • Highly results focused;
  • Highly structured and systematic approach to delivering business solutions;
  • Excellent team player, able to develop strong relationships with colleagues and peers;
  • Ability to build productive working relationships across functional areas;
  • Ability to cope with continuous change;
  • Initiative - We make things happen;
  • Drive to succeed – Our people make the difference;
  • Customer oriented work standards/approach - Our consumers come first;
  • Mobility: 10% of time spent travelling.

Technical Competencies:

  • Understanding of AB InBev’s business and how IS contributes to delivery of services;
  • Relationship management skills;
  • Knowledge of specific industry IS solutions;
  • Negotiation skills;
  • Good analytical and problem solving skills;
  • Excellent writing and verbal communication skills;
  • Able to work on own initiative and prioritize workload effectively;
  • Ability to troubleshoot problems for others;
  • Good knowledge of systems (e.g. SFDC and SAP, …) and infrastructure components (servers, networks, etc.).

BEHAVIOURAL COMPETENCIES

  • AB InBev Global Competencies;
  • Think big, and takes on big challenges;
  • Develop the best people and teams;
  • Has impact and influence;
  • Executes with discipline;
  • Acts as an owner;
  • Leads by example.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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