We are currently looking for a “Genesys Pure Engage Consultant” to join Professional Services, to service our clients in the design and implementation of the solutions in our portfolio.
As part of the Professional Service department, you will be integrated in a dynamic team. As CTI Consultant, you will be part of the team responsible for delivering IT infrastructure projects through close contact with our Dimension Data clients. You will be living the Dimension Data core values (Proactivity, Teamwork Professional Excellence, Partnership and Personal Commitment), and will be offered a path to grow within the position and within the company, coached by your team leader and trained where needed.
As CTI Consultant, you will be part of the team responsible to deliver IT infrastructure projects to Dimension Data clients, with a clear focus on Genesys PureEngage.
This position will include design of new infrastructures, supporting the operational teams during implementation, operations management and assisting the support team during troubleshooting and problem solving. The team also provides training to other teams within Dimension Data Belgium.