Senior Business Analyst Card Software CBK

Senior Business Analyst Card Software CBK

FIS

Brussels, Belgium

About the team

FIS has built a specific case management system for dispute management called FIS Chargeback (“CBK”). CBK is designed for processing of disputed transactions in the credit/debit MasterCard/Visa/etc. card business (so called “chargeback” processing). It can also be used for other type of payment disputes. The CBK solution can be described as a back-office and database application combining:

  • Case management functions (history, workflows, automation, business rules);
  • Clearing and Operational Rules (MasterCard, Visa, American Express, etc…) to process the litigations between the card Issuers and the transaction Acquirers;
  • Financial Processing (accounting events).

What you will be doing

  • As a member of CBK Chargeback Business Analysis team, you will help capturing requirements from the various players: Sales feedback, Customer User Groups, Market trends, Mandatory Networks compliance, Regulatory agencies;
  • You address them with appropriate, well designed product features descriptions. You analyse impacts of changes and migration needs;
  • You document this design to produce high quality functional specifications for the product development team;
  • You describe the acceptance criteria for the resulting implementation;
  • You disseminate your knowledge of the product in internal functional discussions.

What you bring

  • Master of Commercial Sciences/Master of Information Technology or equivalent by experience;
  • Strong analytical qualities, well organized and excellent problem-solving skills;
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations;
  • 3 to 5 years of experience in Business or functional analysis;
  • Technical knowledge in software/banking software/card and payments related is considered a plus;
  • Fluency in English in both spoken and written knowledge.

Added bonus if you have

  • Knowledge and experience in software development/coding/programming in Java environment is considered a plus.

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© EuroJobsites 2018

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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