Sr Business Performance Manager - Residential Marketing

Sr Business Performance Manager - Residential Marketing

Telenet Group Holding

Mechelen, Belgium


The role requires significant commercial understanding, the ability to go beyond the analysis of data to arrive at true business insights, and the presence to support and challenge senior management and the Go-to-market teams in robust commercial decision making.

As Sr Business Performance Manager, you are responsible for the creation of reports and dashboards on the business performance related to critical KPI’s in close collaboration with different stakeholders such as Business Intelligence, Finance and Customer and Sales organization.

You will use your extended knowledge of the business drivers to generate ideas and formulate proposals towards the Go-to-market team in order to improve and steer the business performance versus KPI and P&L.

You act as expert in the creation and own business models to support the launch of key commercial actions. These models will serve as guidance for management decisions and as primary input, the Residential Marketing & Finance Business Controller relies on for the financial business cases and reporting. After-action analysis and follow up is a natural part of this process.

As Senior Business Performance Manager, you will be a driver in the different budget and forecasting processes where you will act as a liaison between the Financial Business Controller and the Go-To-Market teams. You will use your broad knowledge of all business drivers to facilitate, support and challenge the set-up of the budget KPI’s in such a way it will allow reaching financial objectives but also in depth comparison with available actuals to measure performance.

Tasks include:

  • Creation and consolidation of business management dashboards on a weekly and monthly basis, in close collaboration with Business Intelligence, Finance and Customer and Sales organization for the Residential Marketing staff, for Senior Leadership Team and Liberty Global;
  • Present to and influence decision taking by senior management and key stakeholders;
  • Be the expert and preferred partner within the Business office team with regards to the relevant business drivers, business cases and budget and forecast insights;
  • Bring your business and financials skills together in the development of complex business driver models, allowing the creation of multiple scenarios, business recommendations and priorities based on the generated insights and deep dives;
  • Act as the Residential Marketing expert regarding BI projects with regards to new reporting methods or reporting related to launch of new products or services. You will generate requirements to define the needs of the Residential Marketing Department to ensure an optimal future business follow up;
  • Maintain a network of Business Office peers, especially within the Liberty Global group.


  • Master degree, preferably economically oriented;
  • 3-7 years of experience, preferably in a business oriented area and with analysis of commercial and customer related data;
  • Passionate about combining business problems and opportunities with analytical skills and translating this knowledge in financial models;
  • Skilled to develop and present scenarios, business cases and justifications with clarity;
  • Ability to work both independently and as a team player in a dynamic environment;
  • Strong interpersonal skills.

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