Facilities Assistant/Receptionist
JLL - Jones Lang LaSalle
Diegem, Belgium
The Facilities Assistant/Receptionist plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.
Key Responsibilities:
Receptionist
- Greet and welcome visitors, ensuring a positive first impression;
- Manage incoming calls and direct them appropriately;
- Maintain an organized and tidy reception area;
- Coordinate visitor access and issue visitor badges;
- Provide high-quality customer service and assist with inquiries.
Administrative Support
- Assist with scheduling and coordination of meetings and appointments;
- Manage incoming and outgoing mail, including sorting and distributing packages;
- Maintain accurate records and files, including office supplies inventory;
- Prepare and distribute internal communications, memos, and announcements;
- Assist with travel arrangements and expense reimbursements.
Workplace Operations
- Ensure meeting rooms are set up and equipped with necessary technology;
- Assist with event coordination, including room bookings and catering arrangements;
- Liaise with vendors and suppliers for office supplies and maintenance requests;
- Coordinate office equipment repairs and maintenance;
- Assist with access card management and security procedures.
Health and Safety
- Monitor and report any health and safety hazards or incidents;
- Ensure compliance with workplace safety policies and procedures;
- Conduct regular inspections of common areas and report maintenance issues;
- Assist with emergency response protocols and evacuation procedures.
Qualifications:
- High school diploma or equivalent (additional education/training is a plus);
- Proven experience in a receptionist or administrative role;
- Strong interpersonal and communication skills;
- Excellent customer service orientation;
- Proficient in using office software and equipment (e.g., Microsoft Office Suite, phone systems);
- Ability to prioritize and multitask in a fast-paced environment;
- Attention to detail and strong organizational skills;
- Understanding of basic health and safety regulations.
Apply Now
Don't forget to mention BrusselsJobs when applying.