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Sales Account Manager

Delphi Automotive

Bascharage, Luxembourg

Main Duties and Responsibilities:

Has overall responsibility for sales functions in assigned area, in compliance with Delphi procedures and guidelines.

Sales specifics:

  • Startup internal sales processes and follow up all the necessary steps to assure on time quotes to the customer;
  • Quotes submissions & quote negotiations with customer as well as follow up on Orders, deliveries, Payment;
  • Responsible for Customer purchase orders & pricing updates;
  • Prepare and Maintain monthly sales action reports;
  • Maintain portfolio/literature/samples;
  • Prepare sales sheets and follow up with organization including product releases.

Customer and internal relationships:

  • Responsible for Customer satisfaction and for establishment of a long term customer relationship;
  • Participate and conduct meetings with the customer at commercial and engineering levels to maintain continuous contacts and assure timely and exhaustive flow of communication;
  • Maintain effective working relationships with customer and divisional personnel;
  • Represent Delphi at the Customer and Develop long term relationships;
  • Support proactively to identify and pursue new business opportunities;
  • Liaise with lead and other account managers.

Quality:

  • Work with Customer Quality Engineers regarding Customer satisfaction;
  • Follow up on commercial issues for new development programs (design changes, cost/price tracking, …);
  • Liaise with Delphi plants on quality & warranty topics.

Essential requirements:

  • University degree in Engineering; Economics or business Administration;
  • Ability in personal relationships, team working and communication;
  • Orientation to results: focus to customer and knowledge of customer environment;
  • Automotive know-how, preferred in engine development.

Language requirements:

  • Fluency in English is mandatory, fluency in French and German languages is a strong asset;
  • A Minimum 5-year experience, better if in an automotive-multinational company.

Computer literate:

MS Office.

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