As a Market Leader, you enjoy the challenges of developing individuals, building teams, and affecting growth across Apple Stores. You demonstrate successful leadership ability — focusing on excellence and consistent execution of Apple strategies. Even when you’re not present, you maintain a constant influence in every location — articulating the Apple vision to inspire and make an impact daily on your management teams and employees.
- Experience building respected leadership teams and developing talent to support business growth
- Passion for Apple’s commitment to unparalleled customer service
- Proven ability to keep multiple locations aligned while executing organizational initiatives
As a Market Leader, you inspire teams to deliver experiences that build customer loyalty and guide the development of your management talent. Because each location operates sales, training, technical support, and business-focused segments, your job is complex and challenging. You lead your staff to maintain peak performance, even working side by side with them. As each store experiences vigorous growth and constant change, you continually refocus your teams on providing a quality experience for each customer at the Apple Store. You analyze key metrics, including customer and employee feedback, and provide guidance for each store to achieve market goals. Bridging the worlds of retail and corporate, you combine executive vision with field execution to contribute to the future success of Apple.
BA or BS, or equivalent experience.
- You’re comfortable selling as well as teaching, helping your team members out as needed
- You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule
- You can be adept at recommending other in-store support options, such as business services and the Genius Bar
- You’ll need to be flexible with your schedule. Your work hours will be based on business needs